Your privacy is important to us. This Privacy Policy explains how Bymbee (“we,” “us,” or “our”) collects, uses, discloses, and protects your information when you use the Bymbee mobile application and website (the “Service”).
By using Bymbee, you agree to the practices outlined in this Privacy Policy. If you do not agree, please do not use the Service.
1. Information We Collect
We collect the following types of information:
a. Personal Information:
- Name
- Email address
- Profile photo
- Location (if enabled)
- Phone number (optional)
- Any information you voluntarily provide when creating or updating your account or engaging in a service exchange.
b. Usage Data:
- Device type and model
- Operating system and version
- App usage statistics
- IP address
- Log files and crash reports
c. Communication Data:
- Messages exchanged through the app
- Service Exchange Agreements
- Support inquiries
2. How We Use Your Information
We use your information to:
- Create and manage your account
- Facilitate service exchanges between users
- Improve and maintain the app
- Provide customer support
- Send notifications and updates
- Ensure user safety and enforce our Terms and Conditions
- Comply with legal obligations
3. Sharing Your Information
We do not sell or rent your personal data. However, we may share your information with:
- Service providers who help us operate and maintain the app
- Law enforcement or government agencies when required by law
- Other users (only the information needed to complete a service exchange)
4. Data Security
We take reasonable precautions to protect your information from loss, misuse, and unauthorized access. However, no system can guarantee complete security. By using Bymbee, you acknowledge this risk.
5. Data Retention
We retain your personal information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Your Choices and Rights
You may:
- Update or delete your account information at any time
- Request access to the data we hold about you
- Request that we delete your personal data (subject to limitations)
- Opt-out of marketing communications (if applicable)
To exercise any of these rights, please contact us at support@bymbeeapp.com.
7. Children’s Privacy
Bymbee is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have, we will delete it promptly.
8. Changes to This Policy
We may update this Privacy Policy from time to time. If we make significant changes, we’ll notify users via the app or email. Continued use of Bymbee after changes means you accept the updated policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: support@bymbeeapp.com
Address: [Your Company Address Here]
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